Privacy Policy: Chasing Aces Golf Inc.

Effective Date: June 10, 2026


Chasing Aces Golf Inc. (“Chasing Aces,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make reservations, purchase products or services, attend events, use our golf, entertainment, food and beverage, membership, event, or customer service offerings, or otherwise interact with us.


This Privacy Policy applies to Chasing Aces Golf Inc., including our location at:

Chasing Aces Golf Inc.

1111 W 2nd St

Bossier City, LA 71111


Phone: 318-735-1570

Email: info@chasingaces.golf

Website: https://www.chasingaces.golf


This Privacy Policy should be read together with our SMS Privacy Policy, SMS Terms & Conditions, reservation terms, event terms, membership terms, waivers, and applicable third-party partner platform policies.


1. Information We Collect

We may collect personal information that you provide directly to us, that is generated when you use our services, or that is provided through third-party systems we use.


The types of information we may collect include:

• Name;

• Email address;

• Phone number;

• Mailing address;

• Billing address;

• Payment-related information;

• Reservation and booking details;

• Event inquiry and event booking information;

• Membership information;

• Food and beverage purchases;

• Gift card or merchandise purchases;

• Customer service communications;

• Marketing preferences;

• SMS opt-in and opt-out records;

• Survey, contest, promotion, or feedback responses;

• Waiver, participation, or safety-related information;

• Photos, videos, livestreams, security footage, or similar media;

• Website usage data, browser information, IP address, device information, cookies,  pixels, and similar tracking data;

• Golf technology activity data, which may include gameplay, scoring, rankings, player profile information, shot data, session data, location or bay usage information, and related technology interactions.


We may also collect information related to your interactions with our golf bays, batting bays, putting areas, par-3 course, reservations, events, restaurant/bar services, payment systems, and customer service tools.


2. How We Collect Information

We may collect information when you:

• Visit our website;

• Make a reservation or booking;

• Book a golf bay, batting bay, event, party, lesson, clinic, league, tournament, or other activity;

• Purchase food, beverages, merchandise, gift cards, memberships, or other products;

• Join a membership, loyalty, rewards, or promotional program;

• Submit an event inquiry;

• Fill out a contact form;

• Communicate with us by phone, email, text message, website form, social media, or in person;

• Participate in promotions, contests, surveys, giveaways, leagues, tournaments, or events;

• Opt in to receive email or text message communications;

• Use golf technology systems, scoring systems, gameplay systems, leaderboards, bay technology, or related digital services;

• Interact with third-party reservation, POS, golf technology, event, marketing, communication, or payment platforms used by Chasing Aces.


3. How We Use Information

We may use personal information to:

• Provide, operate, and improve our services;

• Process reservations, bookings, purchases, payments, refunds, and gift cards;

• Manage events, parties, memberships, leagues, tournaments, lessons, clinics, and customer accounts

• Provide golf technology experiences, gameplay features, scoring, rankings, contests, and related services

• Communicate with you about reservations, events, payments, memberships, customer service, and operational updates

• Send marketing emails, promotional offers, and text messages where permitted by law and with appropriate consent

• Personalize customer experiences

• Respond to questions, complaints, and support requests

• Maintain internal business records

• Analyze business performance and customer activity

• Improve our website, marketing, operations, technology, and customer service

• Prevent fraud, abuse, unauthorized activity, and security incidents

• Comply with legal, regulatory, tax, accounting, insurance, and contractual obligations

• Protect the rights, safety, and property of Chasing Aces, our customers, employees, guests, and others.


4. SMS and Text Messaging

Chasing Aces may use SMS and MMS text messaging to communicate with customers.

Text messages may include:

• Booking confirmations;

• Reservation reminders;

• Event updates;

• Membership updates;

• Customer service messages;

• Account or payment-related notices;

• Promotional offers, where permitted and with proper consent.


Text messaging is governed by our separate SMS Privacy Policy and SMS Terms & Conditions. By opting in to receive text messages from Chasing Aces, you agree to receive messages from us at the mobile number you provide. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help.


Consent to receive marketing text messages is not required as a condition of purchase. We do not sell, rent, or share mobile opt-in information, SMS consent records, or text messaging data with third parties or affiliates for their own marketing or promotional purposes.


5. Email and Marketing Communications

We may send marketing emails, newsletters, promotional offers, event announcements, and similar communications if you have provided your contact information or where otherwise permitted by law. You may unsubscribe from

marketing emails by using the unsubscribe link in the email or by contacting us at: info@chasingaces.golf


Even if you opt out of marketing communications, we may still send non-marketing communications, such as reservation confirmations, payment notices, event updates, customer service responses, safety notices, or legally required notices.


6. Third-Party Systems and Partner Platforms

Chasing Aces may use third-party systems to operate our business, manage reservations, process payments, manage events, provide golf technology experiences, communicate with customers, and support customer service.

These systems may include, but are not limited to:

• Rex Reservations;

• Toast;

• SevenRooms;

• Inrange Golf / Alphawave Golf;

• Home Run Dugout-related systems or platforms;

• Tripleseat;

• Payment processors;

• Email and SMS providers;

• Website hosting providers;

• Analytics tools;

• Customer relationship management systems;

• Marketing platforms;

• Accounting, reporting, and business operations systems.


When you interact with one of these systems, your information may also be processed according to that partner’s own privacy policy and terms.


For reference, partner privacy policies may include:

• Rex Reservations Privacy Policy — Rex may process customer information related to reservations, bookings, communications, and related services.

• Toast Privacy Statement — Toast may process information related to point-of-sale services, payment processing, online ordering, loyalty, gift cards, restaurant services, and related business tools.

• SevenRooms Privacy Policy — SevenRooms may process reservation, guest profile, preference, communication, venue, and payment-related information.

• Inrange Golf / Alphawave Golf Privacy Policy — Inrange/Alphawave may process information related to golf technology services, player profiles, gameplay, scoring, rankings, contests, analytics, location-based services, technical support, security, and service communications.

• Home Run Dugout Privacy Policy — Home Run Dugout-related systems may process information related to customer experiences, bookings, purchases, events, waivers, marketing, and related services.

• Tripleseat Privacy Policy — Tripleseat may process information related to event inquiries, event bookings, customer communications, proposals, contracts, payments, and event management.


These third-party policies may change from time to time. Chasing Aces is not responsible for the privacy practices of third-party platforms that we do not control. We encourage you to review the privacy policies of any third-party systems you use in connection with Chasing Aces.


7. Payment Information

We may use third-party payment processors, reservation systems, and point-of-sale systems to process payments.


Payment information may include:

• Credit or debit card details;

• Transaction history;

• Purchase amount;

• Date and time of transaction;

• Refund information;

• Gift card purchases or redemptions;

• Food and beverage purchases;

• Membership, event, reservation, or activity payments.


Chasing Aces does not intend to store full credit card numbers outside of approved payment systems. Payment information is generally processed by third-party payment processors, POS providers, banks, card networks, or related vendors.


8. Cookies and Website Tracking

Our website and third-party systems may use cookies, pixels, analytics tools, and similar technologies to:

• Operate the website;

• Remember preferences;

• Measure website traffic;

• Understand customer interactions;

• Improve services;

• Support advertising and marketing;

• Detect fraud, abuse, or security issues.


You may be able to manage cookies through your browser settings. Disabling cookies may affect some website features.


9. How We Share Information

We may share personal information with:

• Reservation and booking platforms;

• POS and payment processors;

• Golf technology platforms;

• Event management platforms;

• SMS and email communication providers;

• Website, hosting, and technology providers;

• Customer service and CRM providers;

• Marketing and analytics providers;

• Accounting, legal, tax, insurance, and professional advisors;

• Banks, card networks, and payment processors;

• Government authorities, law enforcement, courts, or regulators when required or permitted by law;

• Successors or parties involved in a merger, sale, financing, reorganization, or transfer of business assets.


We may share information when necessary to operate our business, provide services, complete transactions, communicate with customers, comply with law, enforce our terms, protect safety, or prevent fraud.


10. No Sale of Personal Information

Chasing Aces does not sell personal information in the traditional sense of exchanging it for money. We also do not sell, rent, or share SMS opt-in data, mobile numbers, or text messaging consent records with third parties or affiliates for their own marketing or promotional purposes.


Some state privacy laws define “sale” or “sharing” broadly to include certain advertising or analytics activities. To the extent those laws apply, you may have the right to opt out of certain uses of your information.


11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide services;

• Complete transactions;

• Maintain customer records;

• Manage reservations, events, memberships, and purchases;

• Keep consent and opt-out records;

• Resolve disputes;

• Prevent fraud and security incidents;

• Comply with legal, tax, accounting, insurance, regulatory, and contractual obligations;

• Enforce our agreements and policies.


When information is no longer needed, we may delete, de-identify, aggregate, or securely retain it in accordance with our business and legal requirements.


12. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, payment system, text messaging system, email system, technology platform, or electronic storage method is completely secure. We cannot guarantee absolute security.


13. Children’s Privacy

Our website, SMS program, and services are not intended to collect personal information from children under 13 without appropriate parental or guardian involvement.If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.


Some Chasing Aces activities may involve minors participating with a parent, guardian, school, team, party, event, or organized group. In those cases, information may be collected as reasonably necessary to provide the activity, manage safety, process payment, or communicate with the responsible adult or organization.


14. Photos, Videos, Livestreams, and Event Media

Chasing Aces may capture or use photos, videos, livestreams, security footage, or similar media in and around our facility for safety, security, operations, marketing, social media, promotions, events, or customer experience purposes. If a separate photo, video, media release, waiver, or event agreement applies, that document may provide additional terms. Security footage may be used to protect customers, employees, property, and business operations.


15. Your Privacy Choices

Depending on where you live, you may have certain privacy rights, which may include the right to:

• Request access to personal information we maintain about you;

• Request correction of inaccurate information;

• Request deletion of personal information;

• Opt out of certain marketing communications;

• Opt out of certain targeted advertising or data sharing, where applicable;

• Request information about how we collect, use, or disclose personal information;

• Appeal a denied privacy request, where required by law.


To submit a privacy request, contact us at:

info@chasingaces.golf

or by mail:

Chasing Aces Golf Inc.

1111 W 2nd St

Bossier City, LA 71111


We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising rights available under applicable privacy laws.


16. Opting Out of Communications

You may opt out of marketing emails by clicking the unsubscribe link in our emails.

You may opt out of text messages by replying: STOP

For SMS help, reply: HELP

You may also contact us at:

Phone: 318-735-1570

Email: info@chasingaces.golf


17. Links to Other Websites

Our website and communications may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. You should review their privacy policies before providing information to them.


18. Business Transfers

If Chasing Aces is involved in a merger, acquisition, financing, sale, lease, transfer, restructuring, bankruptcy, or other business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.


19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Your continued use of our website or services after an updated Privacy Policy is posted means you accept the updated policy to the extent permitted by law.


20. Contact Us

For questions about this Privacy Policy, our SMS Privacy Policy, or our privacy practices, contact:

Chasing Aces Golf Inc.

1111 W 2nd St

Bossier City, LA 71111

Phone: 318-735-1570

Email: info@chasingaces.golf

Website: https://www.chasingaces.golf